The City Service Delivery Assessment (CSDA) complements the Shit Flow Diagrams to assess why the situation is as it is. It provides a process for working with stakeholders to assess the enabling environment for citywide inclusive sanitation and to present the results in a simple and accessible way. The CSDA User Guide explains how the CSDA tool works and provides recommendations on how to use it with stakeholders.
Organization
Inclusive sanitation in Practice, 2019
Tool Type
Online
Link
https://www.susana.org/en/knowledge-hub/resources-and-publications/library/details/3700
Learning Resource
Off
Focal Area
Guiding Principle