Digital Transformation in Practice

How might water utilities put digital technologies into practice through a holistic approach that integrates infrastructure, asset management, and operational planning to strengthen resilience and improve service delivery?

Water utilities across Asia and the Pacific face growing pressures from aging infrastructure, rising demand, and climate risks. The Asian Water Development Outlook (AWDO) 2025 highlights the need for smarter investments, stronger institutions, and digital innovation to build resilient and sustainable water services.

In collaboration with the  U.S. Department of Commerce, this ADB e-Marketplace Innovation Café will explore practical approaches to digital transformation, from modernizing infrastructure, automation, and cybersecurity to GIS-based asset management and digital twins. The discussion will consider how utilities can integrate these capabilities to improve operations, strengthen resilience, and make better-informed decisions. Featured case studies from:
 

• Nobel Systems: Building Smarter, More Efficient, and Resilient Water Utilities through a GIS based Asset Management System
• Tetra Tech/ EA Integrator: Future-Ready Infrastructure: Modernizing Automation, Data, and Cybersecurity
• Akel Engineering Group Inc: Developing and effectively using digital twins for managing, operating, evaluating, and planning the expansion of a water utility