Tom has over 35 years of experience in the water/wastewater fields, spanning both the public and private sectors and includes all aspects of water/wastewater utility operations, management, policy, and information systems. Tom served on the Board of Directors of the San Diego County Water Authority for over seven year. Tom has been a member of the American Water Works Association for over 20 years and serves on the Water Loss Control Committee where he is a co-author of the 4th and 5th edition of the M36 Water Audit and Loss Control Programs Manual. Tom has engaged in water/wastewater consulting projects in countries around the world including the Philippines, Indonesia, and most recently in Uzbekistan. Tom has worked with dozens of utilities to evaluate existing technical and business processes to develop options for improvement with an emphasis on using information systems to drive both operational performance and management planning/decision making.